Terms & Conditions

Last updated: 28/09/2026

Welcome to Ava Wellness Club.

These Terms & Conditions apply to your use of the Ava Wellness Club website and your purchase of tickets or participation in Ava experiences, events, workshops and retreats.

By purchasing a ticket, registering for an event or using our website, you agree to these Terms & Conditions.

1. About Ava

Ava Wellness Club (“Ava”, “we”, “us” or “our”) creates and curates social wellness experiences, events, workshops and retreats.

Our experiences may include movement, mindfulness-based practices, wellbeing practices, workshops, social experiences and other activities.

Individual events may have additional information or requirements, which will be provided when you book.

2. Booking and tickets

Tickets are subject to availability and are confirmed once payment has been successfully processed.

You are responsible for providing accurate information when booking, including your name, email address and any information reasonably required for participation.

Tickets are for the person named on the booking unless transferred in accordance with these Terms & Conditions.

Tickets are sold through Eventbrite, so their terms also apply to your purchase.

When you book, you’ll tick a box to confirm you’ve read and agree to these Terms & Conditions and our Event Waiver.

3. Event details

We do our best to ensure event information is accurate when published. However, event details may occasionally change.

This may include changes to:

If an event needs to be cancelled by Ava, ticket holders will be contacted with information about the cancellation and any applicable refund.

4. Cancellations, refunds and transfers

Tickets are non-refundable unless otherwise stated by Ava Wellness Club.

Nothing in these Terms & Conditions takes away any rights you have under the Australian Consumer Law.

If you would like to transfer your ticket to another person, the request must be made in writing to hello@avawellnessclub.com at least 48 hours before the event.

Ava reserves the right to decline transfer requests made after this time.

If Ava cancels an event, affected ticket holders will be contacted directly.

5. Event participation

All Ava events are for guests aged 18 and over. We may ask for ID.

Some Ava experiences involve physical activity or other activities that may carry inherent risks.

You are responsible for participating within your own capabilities and following reasonable instructions provided by Ava, facilitators, practitioners or venue staff.

You should let the relevant facilitator or Ava team member know about any condition, injury or limitation that may affect your ability to participate.

Where drinks are served, they’re served responsibly. Ava or the venue may refuse service, or ask a guest to leave, if they’ve had too much to drink.

6. Health and suitability

You are responsible for deciding whether an experience is suitable for you.

If you have a medical condition, injury, pregnancy or any other circumstance that may affect your participation, we recommend speaking with an appropriate health professional before taking part.

7. Photography and video

Photography and video may be taken at Ava events and may be used for Ava's website, social media, marketing and promotional material.

If you do not wish to be photographed or filmed, please put your request in writing to hello@avawellnessclub.com before the event.

We will take reasonable steps to respect requests not to be photographed. However, because events are shared social environments, we cannot guarantee that you will never appear in the background of a photograph or video.

8. Personal belongings

You are responsible for your personal belongings while attending an Ava event.

9. Behaviour

We want Ava to be a welcoming, enjoyable environment for everyone.

We ask that participants treat other guests, facilitators, practitioners, venue staff and Ava representatives respectfully.

Ava may ask someone to leave an event if their behaviour is unsafe, abusive, disruptive or inappropriate.

10. Website content

We do our best to keep the information on our website accurate and up to date.

Our website may contain links to other websites. Ava is not responsible for the content or privacy practices of those websites.

11. Intellectual property

The Ava name, logo, branding, written content, photography, graphics and other original content on our website belong to Ava or are used with permission.

Please do not copy or use our content for commercial purposes without our permission.

12. Liability

Ava takes reasonable care in planning and delivering our experiences.

You participate in Ava experiences at your own discretion and should take reasonable care of yourself and follow instructions provided during the event.

As far as the law allows, Ava isn’t responsible for any loss, injury or damage at an event unless it’s caused by our negligence. This doesn’t affect your rights under the Australian Consumer Law.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy, available on our website.

14. Changes to these Terms

We may update these Terms & Conditions from time to time.

The most recent version will always be available on our website.

15. Contact

Ava Wellness Club

ABN: 46 204 165 116

hello@avawellnessclub.com